Frequently Asked Questions
Everything you need to know about our sustainable baby fashion and delivery.
What materials are used in your baby clothing?
We prioritize organic, sustainable, and non-toxic fabrics. Most of our fashion ranges are crafted from GOTS-certified organic cotton, bamboo, and recycled wool to ensure they are gentle on sensitive newborn skin.
How do I know which size to buy for my baby?
Each product page features a detailed size guide. Since babies grow at different rates, we recommend choosing based on your baby's height and weight rather than age alone. If you are between sizes, we suggest sizing up for comfort.
What is your return policy for fashion items?
We offer a 30-day return window for all clothing. Items must be unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express next-day delivery options for orders placed before 2 PM GMT, ensuring your little one's new wardrobe arrives as quickly as possible.
Are your dyes safe for babies?
Yes, all our apparel uses eco-friendly, water-based dyes that are free from harmful chemicals, heavy metals, and formaldehyde, making them perfectly safe for babies who like to chew on their sleeves.
Do you offer gift wrapping for baby shower presents?
Absolutely! You can select our eco-friendly gift wrapping service at checkout. We use recyclable tissue paper and a biodegradable gift box, and we can even include a handwritten note for the recipient.